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Privacy

Kids Electric Cars Privacy Policy

Last updated: 12 October 2026

At KidsElectricCars.co.uk, we respect your privacy and are committed to handling your personal information fairly, securely and transparently.

This Privacy Policy explains what information we collect when you visit our website, place an order, contact us or enquire about a trade account, how we use that information and the rights available to you.

1. Who We Are and Who Controls Your Data

PIS Shopping trading as KidsElectricCars.co.uk is responsible for deciding how and why personal information collected through this website is used.

For the purposes of applicable UK data protection legislation, PIS Shopping is the data controller.

Business: PIS Shopping t/a KidsElectricCars.co.uk
Address: 70D Swan Yard, Norwich, NR1 1PG, United Kingdom
Email: info@kidselectriccars.co.uk
Website: https://www.kidselectriccars.co.uk

In this policy, “we”, “us” and “our” refer to PIS Shopping trading as KidsElectricCars.co.uk.

2. Personal Information We Collect

Depending on how you use our website, we may collect:

  • Contact information: Your name, email address, telephone number, billing address and delivery address.

  • Order information: Products purchased, order numbers, transaction status, delivery details, returns and warranty enquiries.

  • Payment-related information: Payment status, transaction references and limited information provided by our payment processors. Card payments are generally processed by specialist payment providers.

  • Customer service information: Emails, live-chat messages, correspondence, photographs or videos you provide when requesting assistance.

  • Trade account information: Business names, contact details and information submitted with wholesale enquiries.

  • Website usage information: IP addresses, browser and device details, pages visited, cookie identifiers and security logs, where collected.

  • Marketing preferences: Information about your subscription choices and whether you have opted in or out of marketing communications.

Please avoid sending sensitive personal information unless it is genuinely necessary.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

Purpose Typical lawful basis
Processing orders, payments, deliveries and returns Performance of a contract
Responding to customer enquiries and reviewing trade applications Legitimate interests or pre-contractual steps, as applicable
Maintaining accounting and tax records Legal obligation
Providing warranty and after-sales support Contractual obligations, legal obligations or legitimate interests, as applicable
Preventing fraud and protecting website security Legitimate interests
Optional analytics and advertising cookies Consent where required
Sending promotional communications Consent or another permission available under applicable electronic marketing rules

Where we rely on legitimate interests, we consider those interests alongside your rights and expectations.

4. Sharing Information With Third Parties

We do not sell customers' personal information.

However, operating an online store requires us to share certain information with trusted service providers when necessary.

These may include:

  • BigCommerce and providers supporting our online store.

  • Payment processors handling payments and transaction verification.

  • Delivery companies and freight carriers arranging deliveries, collections and returns.

  • Warehousing and fulfilment partners helping prepare and dispatch orders.

  • Email, live-chat and IT service providers supporting customer communications.

  • Professional advisers and relevant authorities where disclosure is necessary and lawful.

We aim to share only the information necessary for the relevant purpose and expect service providers to handle personal information appropriately.

5. Payment Security

Payments are handled through the payment options displayed during checkout.

Payment service providers may process information under their own privacy policies.

We take reasonable technical and organisational measures to protect personal information under our control. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support:

  • Shopping baskets and checkout functions.

  • Website security.

  • Remembering customer preferences.

  • Website analytics and performance measurement.

  • Advertising and marketing, where enabled.

Strictly necessary cookies help the website provide essential services.

Where required by UK law, we will seek consent before using non-essential cookies, such as certain analytics or advertising cookies.

You can manage available cookie preferences through our website's cookie controls, where provided, and through your browser settings.

Disabling some cookies may affect how the website functions.

Details of individual cookies, providers and their durations should be made available through the website's cookie settings or a separate cookie notice.

7. Marketing Emails

We may send information about new products, special offers or promotions where we have the necessary permission or another lawful basis under applicable marketing rules.

You can unsubscribe from marketing emails using the unsubscribe link in the message or by emailing info@kidselectriccars.co.uk.

Unsubscribing from marketing does not prevent us from sending essential order updates, delivery information or customer service communications.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

This may include:

  • Completing and documenting orders.

  • Handling returns, warranties and complaints.

  • Providing customer support.

  • Maintaining financial and tax records.

  • Meeting legal and regulatory obligations.

Retention periods depend on the type of information and the relevant legal requirements.

When information is no longer required, we aim to delete or anonymise it securely, subject to any lawful retention obligations.

9. International Data Transfers

Some ecommerce, payment, analytics or customer support providers may process information outside the United Kingdom.

Where required by UK data protection law, we use appropriate safeguards or other lawful arrangements for international transfers.

10. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Access: Request a copy of personal information we hold about you.

  • Correction: Ask us to correct inaccurate or incomplete information.

  • Erasure: Request deletion of personal information in certain circumstances.

  • Restriction: Ask us to restrict certain uses of your information.

  • Objection: Object to certain processing, including direct marketing.

  • Data portability: Request certain information in a transferable format.

  • Withdraw consent: Withdraw consent where our processing relies on it.

These rights are subject to applicable legal conditions and exceptions.

To make a request, email info@kidselectriccars.co.uk.

We may need to verify your identity before processing your request and will respond within the period required by law.

11. Children's Privacy

Although we sell electric ride-on vehicles and toys designed for children, our website and checkout are intended for adults.

We do not knowingly seek to collect personal information directly from children for the purpose of selling products to them.

If you believe a child has provided personal information to us inappropriately, please contact us.

12. Links to Other Websites

Our website may contain links to websites operated by other organisations.

This Privacy Policy applies to KidsElectricCars.co.uk and does not govern how third-party websites handle personal information.

We recommend reviewing their privacy policies before supplying personal information.

13. Privacy Questions and Complaints

If you have questions or concerns about how we handle your information, please contact us so we can investigate.

Email: info@kidselectriccars.co.uk

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

ICO website: https://ico.org.uk/

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website services, technology, suppliers or legal requirements.

Any updated version will be published on this page with a revised date.

We recommend checking this page periodically.

15. Contact Kids Electric Cars

For privacy enquiries, requests relating to personal information or general questions about this policy, please contact:

P.I.S. Shopping t/a KidsElectricCars.co.uk

70D Swan Yard
Norwich
NR1 IPG
United Kingdom

Email: info@kidselectriccars.co.uk
Website: https://www.kidselectriccars.co.uk

Kids Electric Cars – Little Cars for Little People!